WELCOME TO CALL CENTRE AFRICA EPZ LTD.

Our Mission

Our company's mission is to become the destination of choice when looking for an off shoring partner in Kenya, Africa and the world. We will achieve to reach the ISO9001 international standards of Customer Service quality, from the onset of our services. All this in line with our motto "putting you first”

We aspire to carry a reputation in the marketplace for developing and delivering real time solutions for the [BPO] market. We will achieve this by cutting edge technology and product development; a closer understanding of market trends and needs; innovative and profitable service and prompt delivery to our esteemed clients.

About us

CCA EPZ (Call Centre Africa EPZ) is Kenya's premier Offshore Service Provider, with a medium capacity centre, and scaleable at simiiar units of the same amount. This gives us flexibility to expand as we meet your needs and grow with you

CCA EPZ is providing cutting edge technology, in form of multi channel infrastructure to handle all your needs, we offer seamless integration of all points of contact that your client maybe wiling to contact you through.

We define a "call" as simply a request for service and it can come in any of the following forms, phone, fax, E-mail, chat session, Voice over Web or a web call back request. We have ensured that we can meet your client's needs on whichever mode they prefer to communicate with you.