Why Kenya, and why Nairobi?

Nairobi, Kenya is one of Africa's leading cosmopolitan cities with a population of about 3 million people, with its history dating back from the early 20th Century and Nairobi being the key trading posts in East and Central Africa has developed over the years. With high levels of Academic standards upheld in Kenya, Nairobi has 7 Universities all located not more than 20 kilometers from the city Centre and countless middle level institutions offering diplomas in various fields, hence we are an Oasis of both well trained Graduates and Diploma holders.

The Kenyan Government launched its Economic Recovery Strategy Paper (ERSP) last year, which set the political good will and got the various arms of government set to putting in place the necessary incentives and reduced bottle necks especially in the Information communication and Technology (ICT) industry opening up the investment opportunities.

KENYA'S STRATEGIC POSITIONING

The private sector through Initiatives like the Kenya ICT Service Exporters (KISE) an association which has been formed for the sole purpose of regulating and overseeing the growth and development of the Business Process Outsource(BPO) sector by coming up with codes of conduct and practice for those willing to go into this industry, and ensuring these are followed to meet the world standards, both in their levels of out put and general call and contact Centre standards. KISE has also gone further and opened communication with the various arms of government that touch on this industry to ensure expediency in getting operational.

Kenya's leading producer of Graduate teachers and also Kenya's largest university located in Nairobi, is in the formative stages of setting up a training program. This will ensure readily available and well trained Agents, Supervisors and Managers, with world class standard certification, who will be absorbed into the developing BPO sector as well as local Call Centre opportunities.